For a record-breaking 14th year, shipping professionals have once again named Old Dominion the #1 National LTL Carrier for Quality.
Each year, Mastio & Company’s independent industry study of LTL carriers asks shippers what matters to them when choosing a carrier, and how their current carriers are performing. The 2023 survey compiled responses from over 1,600 logistics professionals from June to October 2023.
Freight decision makers ranked OD #1 on 25 attributes, including freight picked up and delivered when promised, delivered with no damages or shortages, consistent transit times, carrier trustworthiness, and ease of doing business. OD strives to provide our customers with exceptional service and be the best shipping team in the industry. These results, along with several other customer feedback methods, help OD understand how we can continually improve – year over year.
*OD was ranked highest among National LTL Carriers on these attributes.