The Best in the Game – 13 Years Strong

Best LTL Carrier for Quality

For a record-breaking 13th consecutive year, Old Dominion Freight Line has been named the #1 National LTL Carrier for Quality by Mastio & Company in the 2022 LTL Carrier Survey. This award, determined by an independent survey of more than 1,600 shipping professionals, proves that we’re the Best In the Game*.

More importantly, when you put your trust in our team, we go the extra mile to ensure that your shipments arrive on time and damage-free, so you can deliver on your promises to your customers.

Logistics and LTL industry decision markers ranked OD the #1 National LTL Carrier in 24 of the 28 attributes.**

  • Shipments delivered with no damages
  • Shipments delivered with no shortages
  • Billing is accurate
  • Freight tracking capabilities
  • Rate stability
  • Problem resolution
  • Ease of scheduling a pickup
  • Carrier is trustworthy
  • Shipments picked up when promised
  • Shipments delivered when promised
  • Carrier meets appointment time for deliveries
  • Carrier meets appointment time for pickup
  • Consistent transit times (on-time %)
  • Customer service responds to my needs in a timely manner
  • Ease of doing business with the carrier
  • Carrier is responsive
  • Knowledgeable and helpful sales representatives
  • Willing to be flexible with operations
  • Claims process
  • Weighing accuracy
  • Truck appearance
  • Competitive transit times
  • Drivers are courteous and professional
  • Proactive communications (notification of problems)