Old Dominion knows your cargo is precious. By choosing to ship with the #1 National LTL Carrier for Quality, we also understand the value you place on entrusting that your shipment delivers on time and damage-free. We pride ourselves on having the industry’s lowest claims-ratio and going the extra mile to protect your freight. Pursuant to OD Rules 100 Tariff - Item 594 (or applicable contract), OD offers a standard cargo limit of liability on a per pound basis for your shipment, which is automatically included in your freight quote.
Your peace of mind is our top priority. If you determine that the standard cargo limit of liability is not enough for your shipment, you can choose to increase OD’s limit of liability by exercising the Additional Cargo Liability (“ACL”) option and paying a commensurate rate. Shippers have the option to purchase ACL that raises the limit of liability for the shipment starting with the first dollar per OD Rules 100 Tariff - Item 574. If selected, ACL does not operate in addition to standard cargo limit of liability but replaces the standard cargo limit of liability for your shipment. The ACL fee is based on an incremental rate per the dollar value that you request (minimum charge applies) and must be noted on the Bill of Lading prior to shipping. See OD Rules 100 Tariff - Item 574 for additional rules and guidelines. To get an ACL rate, contact your Solutions Specialist or Customer Service at 1-800-235-5569 or Customer.Service@odfl.com. You can also include ACL as an additional service when quoting your shipment online.