Shipping FAQs

If you know your username, and your email address has not changed, visit our Forgot Password page to have your password emailed to your registered email address.

If the Bill of Lading was created within the last 14 days with our online Bill of Lading utility, and has not yet been assigned to a driver for pickup, you may log onto our Modify or Cancel Bill of Lading page, select the Bill of Lading you wish to modify, and make the changes needed. If the pickup is scheduled for today and does not appear in your list of modifiable Pros, it has already been assigned to a driver. You will need to contact the origin service center for assistance.

You must have the latest version of Adobe Acrobat Reader installed on your machine. To download a free copy of Adobe Acrobat Reader click here.

Yes. Once signed in, you can pay your invoices under the resources section.