Blog

Welcome to the Old Dominion Blog

Here at Old Dominion Freight Line, we treat your business like it’s our business. We are truly invested in your success, that’s why our executives have provided resources below to help you keep your freight promises. 

The Idea Behind “Just-In-Time Plus” and How Manufacturers are Re-Thinking Their Inventory Levels

The Idea Behind “Just-In-Time Plus” and How Manufacturers are Re-Thinking Their Inventory Levels

Holding more inventory still remains unattractive as carrying costs continue to rise in North America. Striking a balance of just-in-time versus a just-in-case supply is where manufacturers will need to better plan, coined a “just-in-time plus” by ATA Chief Economist Bob Costello.

Single Standard for eBOLs Coming to the LTL Industry in July 2023

Single Standard for eBOLs Coming to the LTL Industry in July 2023

The National Motor Freight Traffic Association announced in late October that 29 carriers, 3PLs and freight brokers agreed to a standardized eBOL format. Here are three reasons why we feel its positive news for shippers, carriers, and the LTL industry. 

Three Considerations for Domestic Supply Chain Efficiency

Three Considerations for Domestic Supply Chain Efficiency

Domestic supply chains still remain choppy, and business leaders are looking toward the future to mitigate some of the challenges. What are some key requirements for operational efficiency? Here are three high-level considerations within the current operating environment.

Consistency and Flexibility Weigh Heavy When Shipping to Foodservice Distribution Centers

Consistency and Flexibility Weigh Heavy When Shipping to Foodservice Distribution Centers

Shipping to foodservice distribution centers poses challenges. Challenges that are best handled with a trusted carrier with the experience, reliability, and scale to get your product to where it needs to be. OD’s foodservice program provides you the knowledge and flexibility with shipping to your customer. That’s why Food Shippers of America named OD as a Top Food Chain Provider for 2022.  

Do Relationships Matter in LTL Pricing?

Do Relationships Matter in LTL Pricing?

At OD, we don’t view customer relationships as transactional or tactical. It’s important that we become a trustworthy partner for our customers and provide a premium service. But is that a significant factor when negotiating an LTL shipping rate? OD’s VP of Pricing Services, Todd Polen explores if relationships matter in pricing.

Top Five Takeaways From This Holiday Shipping Season

Top Five Takeaways From This Holiday Shipping Season

This year’s holiday shipping season is turning out to be different than in years past, given current macroeconomic developments. Read about the five trends we’re hearing from our customers about what it takes to navigate your peak shipping time.  

The Future of Freight Payment is One Rate One Time™

The Future of Freight Payment is One Rate One Time™

The LTL freight payment processes can be messy. Your price needs to be like booking an airline flight online—you supply the correct address for pickup and delivery, the correct cube and weight, and the carrier will return to you a price that won’t change. OD’s Todd Polen discusses our new pilot program, One Rate One Time, that will improve the future of freight payment.

What Happens When The Price Is Wrong?

What Happens When The Price Is Wrong?

Neither shippers nor carriers like revisiting the agreed-upon price of a shipment. That’s why good communication upfront is important and helps all parties win in the end. OD’s VP of Pricing, Todd Polen, discusses what happens when the price is wrong and the importance of getting it right. 

Three Tips for Managing Your Peak Shipping Season

Three Tips for Managing Your Peak Shipping Season

Increased shipping volumes can add a layer of complexity to your logistics team during a critical time of year for your business. With increasing pressure to deliver, there are no mulligans when choosing a carrier. Here are three tips from OD on managing your busier times of the year.

Five Tips for a Successful Trade Show Move Out

Five Tips for a Successful Trade Show Move Out

Fall trade show season is upon us and we know the stress that comes with the preparation. Many exhibitors are so focused on the pre-planning that they overlook the post-show logistics to get their trade show materials shipped out of the show. Check out these five tips for a successful trade show move out.

Mid-Year Review: OD Adds Capacity to LTL Network with New Service Centers, People, and Equipment

Mid-Year Review: OD Adds Capacity to LTL Network with New Service Centers, People, and Equipment

We’re here to grow with your business. Investments in people, equipment, and service centers are critical to continuing to provide the premium service that you expect from OD. Read a recap on our investments in service centers, people, and equipment during the first half of 2022.

Get Help With ODFL.com

Get Help With ODFL.com

Our goal is always to make doing business with OD as easy as possible. Our teams were focused on making tracking, getting a rate estimate, creating a BOL and other processes streamlined and efficient.

Why Service 2.OD Matters To You

Why Service 2.OD Matters To You

If you follow Old Dominion and our employees on LinkedIn, you may have seen that we recently celebrated Service 2.OD week across our network of over 250 service centers. This was a week committed to celebrating our customer service standards across the company. 

The “LTL Grocery Store”

The “LTL Grocery Store”

An accurate freight bill is a good thing for both the carrier and shipper. Eliminating or automating manual tasks in the shipping process will only improve supply chain efficiency, making your job as the shipper easier. Todd Polen, VP of Pricing Services for OD discusses the benefits of freight billing being more digitalized and automated.  

3 Key Findings From the CSCMP’s Annual State of Logistics Report®

3 Key Findings From the CSCMP’s Annual State of Logistics Report®

CSCMP’s Annual State of Logistics Report® was released on June 21 and its findings illustrate the current macro environment for shippers around the world. The report found that supply chain costs remain high, inventory carrying costs keep pressure on budgets, and businesses are re-evaluating the proximity of its operations to North America.  

Smart Packaging: 5 Common Mistakes Shippers Make When Packing Freight

Smart Packaging: 5 Common Mistakes Shippers Make When Packing Freight

Skimping out on packaging can be a costly mistake. OD’s Senior VP of Sales, Greg Plemmons, highlights five common mistakes we see shippers make when packaging their freight for an LTL environment.

Why You Should Reconsider Using Spot Quotes

Why You Should Reconsider Using Spot Quotes

Todd Polen, VP of Pricing Services, explains why LTL prices tend to be higher than truckload, the history behind spot quotes, and why spot quotes, while more affordable for you, can also cause issues with transporting your freight.

What Your Accessorial Charges Mean

What Your Accessorial Charges Mean

Todd Polen, VP of Pricing Services, walks through the history behind accessorial charges and how they often cause headaches throughout the shipping process. Polen talks about OD’s vision to make these costs more transparent for the customer. 

Q&A with Joyce Vonada, OD's VP of Technology

Q&A with Joyce Vonada, OD's VP of Technology

In this Q&A interview, Vonada shares her experience as one of the first top female leaders in the IT industry and gives advice to women interested in management.

3 Holiday Season Metrics That Can Improve Shipper-Carrier Relationships

3 Holiday Season Metrics That Can Improve Shipper-Carrier Relationships

Tracking the right metrics can mean a world of difference as you begin conversations with your carriers for the holiday season. Steve Hartsell provides 3 metrics that can improve your relationships. 

The Real Cost of Appointments

The Real Cost of Appointments

Todd Polen walks through OD’s process on the evolution of appointments and how the associated costs can often create headaches throughout the shipping process. 

Managing Through Q1 2022 Supply Chain Challenges

Managing Through Q1 2022 Supply Chain Challenges

As China's New Year holiday and two-week business closure has begun, an increased surge of cargo is hitting the ports and adding to the mounting number of freight containers.

Consider A Joint Business Planning Meeting With Your Carrier

Consider A Joint Business Planning Meeting With Your Carrier

Consider talking to your freight carrier about a joint business planning meeting that reviews 2021 performance and sets expectations for 2022.

3 Signs A Freight Carrier Is The Right Fit For Your Business

3 Signs A Freight Carrier Is The Right Fit For Your Business

Here are a few signs that your relationship with your carrier will be a positive experience.

Why Are NMFC Codes & Their Classifications Important?

Why Are NMFC Codes & Their Classifications Important?

If you're using the wrong classification codes, you may not have the most accurate rate for your less-than-truckload (LTL) shipments. 

LTL’s Capacity Crunch: What’s Causing The Challenge?

LTL’s Capacity Crunch: What’s Causing The Challenge?

The important question is what’s causing the backup, and how are carriers continuing to adapt operations?

How Can We Improve Healthcare Supply Chain Management?

How Can We Improve Healthcare Supply Chain Management?

In the past few years, managing the healthcare supply chain has become more complex than ever. Steve Hartsell, VP of Field Sales shares tips for managing your supply chain as a healthcare professional and explains how OD’s On Demand service can provide urgent, time-specific deliveries as needed. 

Commonly Asked Questions About A Career With OD

Commonly Asked Questions About A Career With OD

We compiled some of the more frequently asked questions from applicants interested in pursuing a career at Old Dominion.

Pack, Palletize & Protect: Five Tips From The Shipping Experts

Pack, Palletize & Protect: Five Tips From The Shipping Experts

Here are the top five packaging mistakes we coach our customers to avoid, so they can maximize profits.

2020: Perfect Time To Begin Digitizing Your Supply Chain

2020: Perfect Time To Begin Digitizing Your Supply Chain

Here are the top reasons why using an electronic bill of lading (eBOL) can make a positive difference.

Is Your LTL Carrier Helping You Improve Your OTIF Score?

Is Your LTL Carrier Helping You Improve Your OTIF Score?

Five ways your carrier should be helping you stay on top of OTIF requirements, preserve your reputation, and avoid costly fines.

Five Questions To Ask Your LTL Carrier

Five Questions To Ask Your LTL Carrier

Here are five essential questions you should ask your LTL carrier to make sure you’re working with the right partner.

How to Keep Customer Service You Promised During Unprecedented Times

How to Keep Customer Service You Promised During Unprecedented Times

During trying times, leadership should focus on actions that bolster their ability to meet customer expectations. 

Does Shipping At The End Of The Quarter Make You Nervous?

Does Shipping At The End Of The Quarter Make You Nervous?

Communication is key during surge times and our team is trained to ask and understand precisely what your company needs to meet your goal. 

Do These Five Things For Less Stress During Trade Show Season

Do These Five Things For Less Stress During Trade Show Season

Keep your trade show planning stress free and focus on promoting your business on the national stage with these five tips.

Expedited Shipping Can Change The Way You Do Business

Expedited Shipping Can Change The Way You Do Business

OD has worked hard to develop exceptional Expedited Services to accommodate tighter delivery windows and stricter requirements from retailers.

The Secret To Strong Customer Relationships: Deliver On Expectations

The Secret To Strong Customer Relationships: Deliver On Expectations

When our customers can meet the delivery deadlines and demands they promise to retailers, they can have a much more meaningful and strategic relationship

Reduce Retail Chargebacks with Time Sensitive Service: Must-Arrive-By-Date

Reduce Retail Chargebacks with Time Sensitive Service: Must-Arrive-By-Date

We knew our customers were struggling with stringent retail requirements and we wanted to help them navigate whatever the retail world threw at them.

Hurricane Season: 5 Tips To Prepare

Hurricane Season: 5 Tips To Prepare

Check out our top tips for keeping business up and running in the face of hurricane-force winds. With a plan in place, weathering the storm can be a little bit easier, for companies and their customers. 

Need More Information?

Contact us by email or simply call 1-800-235-5569 to be connected to an Old Dominion customer service representative.