Payables | Old Dominion Freight Line

Recently, a northeast regional LTL carrier announced it will be ceasing operations. This kind of disruption can have a significant impact on customers. If you have been affected, Old Dominion is ready to assist shippers who have any immediate freight needs. More...

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Current customers - Contact your sales representative or customer service for immediate assistance
New customers without an account - Call or email OD Customer Service to set up an account at 1-800-235-5569 or customer.service@odfl.com

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View all current or past invoices, or view individual invoices by PRO number.

Pay your Old Dominion invoices online with a credit card.

File a claim online by PRO number.

Check the status of a claim online by PRO number, claim number or claimant number.

Reduce paper. Sign up here for e-statement invoices.Old Dominion Freight Line now offers you the ability to receive your invoices via email. If you would like to take advantage of this option, please email us at requestinvoices@odfl.com.

In your email, please provide the following information:

Company name and address
Account number / current pro number
Contact name
Contact phone number
E-mail address where invoices are to be sent