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Our Vision and Mission


Quality Foundation of Success

At Old Dominion Freight Line, our Vision is to be the premier transportation solutions company in domestic and global markets served. Our Mission is to provide innovative solutions designed to exceed customer expectations, increase shareholder value, and ensure the continued success of the OD company and our family of employees. To achieve our Vision and Mission, Old Dominion Freight Line has created a Foundation of Success Model. The image below is a visual representation of how our People, our Values, and the Elements of Success are aligned to support our Vision and Mission.


The Quality Management Process is neither an afterthought nor a separate, or stand alone function at Old Dominion Freight Line. We have integrated it into the way we operate our business. In 1995, we renewed our Vision, Mission, Values and Success Elements, and incorporated them into a Foundation of Success Model.


If you'd like to learn more about Old Dominion's services and capabilities as an industry-leading domestic and global shipper, we invite you to click here to visit our Contact page or simply call 1-800-432-6335 to be connected to an account representative.

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Possible Interruptions to Service

Please note that some areas are temporarily unable to be serviced by Old Dominion due to the impact of Hurricane Michael.

Please Click here for detailed map of all service centers currently impacted or please click here to download a list of zip codes currently impacted. Information relating to service and Old Dominion operations will be updated in real time as more information becomes available and is subject to change pending the severity of events.

Thank you for your understanding.

If you have questions or concerns please contact Customer Service at 1-800-235-5569.

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