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Phone Information

Below you will find a list of numbers for Old Dominion Freight Line Corporate Office and Customer Service.


Corporate Office
Old Dominion Freight Line, Inc.
500 Old Dominion Way
Thomasville, NC 27360
 
Toll-Free: 1-800-432-6335
Local: (336) 889-5000


Please call our corporate office for all department fax numbers.
Customer Service
Shipment inquiries, account questions, claim inquiries, document requests, traffic calls, general information.
 
M-F 7:00 AM- 8:00 PM ET
Toll-free: 1-800-235-5569



Truckload Services
Oversize Transport, Exclusive use Equipment, Flatbed Services, Special commodities, Extensive network of carriers providing comprehensive transportation programs.
 
M-F 8:00 AM- 6:00 PM ET
Toll-free: 1-877-562-3875

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Possible Interruptions to Service

Please note that some areas are temporarily unable to be serviced by Old Dominion due to the impact of Hurricane Michael.

Please Click here for detailed map of all service centers currently impacted or please click here to download a list of zip codes currently impacted. Information relating to service and Old Dominion operations will be updated in real time as more information becomes available and is subject to change pending the severity of events.

Thank you for your understanding.

If you have questions or concerns please contact Customer Service at 1-800-235-5569.

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