Phone Information

Below you will find a list of numbers for Old Dominion Corporate Office and Customer Service.

Corporate Office
Old Dominion Freight Line, Inc.
500 Old Dominion Way
Thomasville, NC 27360
Toll-Free: 1-800-432-6335
Local: (336) 889-5000

Please call our corporate office for all department fax numbers.
Customer Service
Shipment inquiries, account questions, claim inquiries, document requests, traffic calls, general information.
M-F 7:15 AM- 8:00 PM ET
Toll-free: 1-800-235-5569



Due to Hurricane Matthew, Old Dominion will have disruption of service operations. Please click on this operations map to view your local service center's status. If you need more specific information please call your sales rep or the service center.

Thank you for your understanding and we will update this information as it becomes available.


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