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Phone Information

Below you will find a list of numbers for Old Dominion Freight Line Corporate Office and Customer Service.


Corporate Office
Old Dominion Freight Line, Inc.
500 Old Dominion Way
Thomasville, NC 27360
 
Toll-Free: 1-800-432-6335
Local: (336) 889-5000


Please call our corporate office for all department fax numbers.
Customer Service
Shipment inquiries, account questions, claim inquiries, document requests, traffic calls, general information.
 
M-F 7:00 AM- 8:00 PM ET
Toll-free: 1-800-235-5569



Truckload Services
Oversize Transport, Exclusive use Equipment, Flatbed Services, Special commodities, Extensive network of carriers providing comprehensive transportation programs.
 
M-F 8:00 AM- 6:00 PM ET
Toll-free: 1-877-562-3875

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Possible Interruptions to Service

Old Dominion continues to monitor the progress of Tropical Storm Ida in the Gulf Coast. Please be advised that the Tropical Storm Ida has the potential to create service delays or interruptions. For real-time updates on OD operations, please click here.

If you have questions or concerns please contact Customer Service at 1-800-235-5569.

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