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Glossary of Terms

Accessorial Charge: Additional charge for service performed (ex: inside delivery, notification prior to delivery, storage, etc.)
Account: Number assigned to a company or person for reference to discount, address, phone number, etc.
Agent: Carrier used to deliver freight to a direct point for the convenience for OD.
Arrival Notice: A notice, furnished to the consignee, of the arrival of freight.
As Weight: Substituting the next highest incremental weight shown in a table in an effort to obtain the lowest applicable charges.
Beyond Carrier: A carrier which moves a shipment beyond a point of interchange with another carrier.
Bill of Lading: Document given to OD for legal tender of shipment. Contains shipper, consignee, freight description, weight, pieces and any other pertinent information.
Bill To: Company or person's address where freight charges are to be billed.
Bill To Code: The customer code which designates the address to which invoices are to be forwarded.
Blind Shipper: A shipper that ships under the names of jobbers (his customers) so that the consignee cannot identify the source of the goods.
Capacity Load: A measure of expressing when a trailer is full based upon weight, volume and shape of the commodity or a combination thereof.
Class: Basis used to determine charges on shipment, every commodity has a class.
Closed Out: Freight is loaded on a trailer and awaiting driver assignment.
COD: Charges payable at time of delivery in addition to freight charges to cover the cost of the freight, mailed to the shipper.
COD Fee: Accessorial charge used to collect a fee for collecting on a COD shipment; can be collect or prepaid.
Concealed Damage: A damage to the contents of a package which is apparently in good condition externally.
Concealed Loss: Loss or damage that cannot be determined until the package is opened.
Consignee: Person or company receiving freight from point of origin.
Consignor: Person or company shipping freight to point of destination.
Cubic Foot: A common measure of the capacity of a truck – 1,728 cubic feet.
Deficit Weight: Difference in weight used to “bump” freight to a higher weight group which will produce a lower rate cwt. (Example: a 490 pound shipment may be cheaper at 500 pounds – the additional 10 pounds is the deficit weight.)
Delivery: The action of delivering goods to final recipient.
Delivery Receipt: Document signed by the consignee verifying receipt of freight with any noted discrepancies if applicable.
Density: Method used to determine pounds per cubic feet (see chart).
Destination: Final delivery point.
Exclusive Use of Truck: A request made by a shipper on the bill of lading for the complete use of a vehicle.
Expediting: To accelerate a process, usually superior to a normal freight service.
Inside Delivery Charges: Accessorial charges assigned to a customer who have requested to have their freight delivered inside their place of business.
Interstate: Shipments moving between states.
Intrastate: Shipments moving within one state.
Knocked Down: A term denoting that an article is partially or entirely taken apart (not set up).
Known Damage or Loss: Damage (loss) noted before or at time of delivery.
Liftgate: Service equipment used to deliver freight that will raise the end of the trailer to the height of the dock
Linear Feet: Number of feet a shipment occupies on the trailer.
Linehaul: The transporting of freight between cities or service centers. Also referred to as “over the road”.
Liquidated Damages: A tariff-based assessment to invoice (liquidate) our incurred costs (damages) created by a customer’s delayed payment of a freight bill.
Loading: Putting freight on a trailer.
Loose: Not packaged.
Low Density Rule: Shipments occupying full trailer space with a low weight. May get charged a full trailer price due to space taken on the trailer.
LTL: Less than truck load shipment.
Nested: Packed one within another.
Noted Damage: Damage discovered before or at the time of delivery of a shipment.
Noted Loss: Loss discovered before or at the time of delivery of a shipment.
Origin: Place where freight is shipped from.
O S & D: Over, short and damaged.
Outbound: A term to indicate that a shipment is moving from a shipping point.
P & D: Pickup and delivery.
Pallet: A wooden or plastic platform on which cargo is stored for ease of loading or unloading.
Pickup: To schedule goods to be obtained by a driver for transport.
Pickup and Delivery: To obtain a shipment at origin or to deliver a shipment to destination.
Prepaid Shipment: A shipment where the collection of freight charges is to be made by the origin carrier.
Pro: A freight bill. A waybill. Source: Progressive numbering of freight bills.
Pro Label (Pro Sticker): A pre-numbered gummed label that is attached to the bill of lading and the articles being shipped for unique identity purposes.
Pro Number: A sequential number assigned to a shipment for unique identity purposes.
Proof of Delivery: A properly signed and dated delivery receipt.
Pup: A 28 foot trailer.
Rate: Cost to ship product from point of origin to point of destination.
Reconsign: When a shipper changes or re-routes the consignee and/or destination of a shipment. There is an additional charge for this service.
Reconsignment: Changing the destination of a shipment while it is enroute.
Residential Delivery Charge: Accessorial charges added to have a shipment delivered to a customer's residence.
Schedules: Established runs/trips that drivers take to deliver freight.
Set Up: A term denoting that an article is put together in its complete state. Not knocked down.
Shipper: Person or company sending the freight to a destination.
Shipper/Consignee Code: A number assigned to a specific pick up or delivery location.
Shortage: When quantity actually received is less than that shown on the waybill.
Skid: Platform used to brace freight or load freight for shipping.
Sort and Segregate: The breaking down of a truckload shipment into individual LTL shipments going to various consignees.
Spotted Trailer: A trailer that has been dropped at a location for loading/unloading.
Storage: Safekeeping of goods in a warehouse.
Storage Charges: Charges due for storage of freight.
Strip: To remove freight from a trailer.
Terms: Prepaid or collect freight charges.
Third Party: Person or company where freight charges are billed that is neither the shipper nor the consignee.
Third Party Shipment: A shipment where the freight charges are to be invoiced to a third party.
Trace: To check the movement of a shipment.
Unloading: Taking freight off of a trailer and onto the dock floor.
WII: Weight and inspection / inspection.
WIW: Weight and inspection / weight.
Waybill: Description of goods sent with a common carrier freight shipment.
Weight and Inspection: Department responsible for reweighing and inspecting freight.

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Possible Interruptions to Service

Please note that some areas are temporarily unable to be serviced due to severe weather conditions related to Hurricane Florence.

Please Click here for detailed map of all service centers currently impacted. Information relating to service and Old Dominion operations will be updated in real time as more information becomes available and is subject to change pending the severity of events.

Thank you for your understanding.

If you have questions or concerns please contact Customer Service at 1-800-235-5569.

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