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Email Contact

Below you will find a list of email addresses for the main departments at Old Dominion Freight Line.


Human Resources

Benefits

Safety

Recruiting 1-877-ODJOB4U (635-6248)

Training and Development

Workers' Comp

Verification of Employment: Fax: (336) 822-5235

Phone:(800) 631-0297

Customer Service
Shipment inquiries, account questions, claim inquiries, document requests, traffic calls, general information.
 
M-F 7:00 AM- 8:00 PM ET
Toll-free: 1-800-235-5569

Email:customer.service@odfl.com

Truckload Services
Oversize Transport, Exclusive use Equipment, Flatbed Services, Special commodities, Extensive network of carriers providing comprehensive transportation programs.
 
M-F 8:00 AM- 6:00 PM ET
Toll-free: 1-877-562-3875

Email:truckload.services@odfl.com

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Possible Interruptions to Service

Please note that some areas are temporarily unable to be serviced by Old Dominion due to the impact of Hurricane Michael.

Please Click here for detailed map of all service centers currently impacted or please click here to download a list of zip codes currently impacted. Information relating to service and Old Dominion operations will be updated in real time as more information becomes available and is subject to change pending the severity of events.

Thank you for your understanding.

If you have questions or concerns please contact Customer Service at 1-800-235-5569.

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