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Expedited On Demand Appointment & Emergency Shipping | Old Dominion


Old Dominion Freight Line has been in the shipping and freight business for over 80 years. As such, we've come to understand that some shipments or freight require the highest degree of handling and expediency. Therefore, we've designed and developed our OD Expedited: On Demand shipping service to handle shipments that are time critical or emergency shipments.

The Old Dominion On Demand shipping service offers a time-specific delivery for appointment or emergency shipments - within one hour of the pre-scheduled delivery time - or the freight charges revert to standard charges. Our OD Expedited On Demand Coordinators provide customized solutions for your time sensitive shipments. Whether your shipment requires same day, next day, or any day service by a specific time, Expedited On Demand will get it there ON TIME.

And, in the rare case that OD Expedited On Demand can't accommodate your request, we can provide shipping solutions via one of our carefully-selected, asset-based expedited carriers. In addition, we will coordinate the shipment door-to-door while you sleep!

Read related tariff rules

On Demand Features

  • One call for quote and/or pickup
  • Competitive pricing
  • Thorough coordination and follow-through on each and every shipment
  • Personalized Service
  • Delivery within one hour of the pre-scheduled delivery time or freight charges revert to standard rates

Get a Free On Demand Rate Estimate

To learn more about Appointment or On Demand Emergency shipping from Old Dominion Freight Line, click here to visit our Contact page or simply call 1-866-637-7333 to be connected to an Old Dominion account representative. Old Dominion utilizes state-of-the-art shipping processes and technologies to help our domestic and international shipping clients manage their cargo and freight efficiently and expediently.

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Possible Interruptions to Service

Please note that some areas are temporarily unable to be serviced due to severe weather conditions related to Hurricane Florence.

Please Click here for detailed map of all service centers currently impacted. Information relating to service and Old Dominion operations will be updated in real time as more information becomes available and is subject to change pending the severity of events.

Thank you for your understanding.

If you have questions or concerns please contact Customer Service at 1-800-235-5569.

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