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The OD Difference:


OD partners to understand your business and then builds a custom shipping solution to meet your specific needs. Our premium service means your shipments deliver to your customers on time and damage free. OD protects your reputation and your bottom line by preventing chargebacks, fines, lost sales, and lost customers.

When it comes to LTL shipping, no one does it better than Old Dominion Freight Line. But don't take our word for it. Consider the awards OD earns regularly for outstanding, high-quality service.

ODFL in Charlotte North Carolina
  • OD has earned the Mastio Quality Award as the #1 National LTL Carrier for 10 years in a row.
  • Logistics Management awarded two Quest for Quality awards to OD: the top multiregional LTL carrier for the 11th consecutive year and best expedited motor carrier for the fourth consecutive year.
  • SupplyChainBrain Magazine includes OD in their 100 Great Supply Chain Partners list for the second consecutive year.
  • Inbound Logistics recognized OD for its premium service for the sixth consecutive year and among the Top 100 Truckers, a list that spotlights companies that pave the way in transportation innovation.


These few examples show why customers trust OD time and again for our reliability, innovation, and focus on customer needs. We deliver an industry leading on-time performance record of 99% and a cargo claims rate below 0.2%. We offer competitive transit times, easy-to-understand pricing terms, and proactive communications that identify and correct issues before they affect a shipment.

OD people go the extra mile to keep your freight safe and on schedule. Employees train continuously and use a variety of tools to make sure each shipment is secure, protected, and arrives safely to your customer, including deck trailers to prevent stacking, cargo straps, corner protection, airbags, cardboard, and chipboard.

With one of the newest fleets in LTL, OD's 41,000 tractors and trailers are only a part of the technology that moves your freight. We use leading-edge data systems, allowing you to track your freight in real time. Search on any device, from a standard desktop or laptop to a tablet or phone. You'll see when it's picked up, when it's loaded on a trailer, when it arrives at a dock, and when it's received by your customer.


OD Dock Supervisor


Even more important is our family of dedicated, seasoned, OD employees who are there to assist. We are passionate about delivering premium service, and it's that dedication that results in our low claims, industry leading on-time delivery rate, and outstanding safety record.

We understand that every shipment represents your hard work, your passion, and a promise to your customers. Partner with OD and let us help you keep those promises.

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Possible Interruptions to Service

Please note that some Old Dominion service areas may experience temporary service interruptions pending the impact of Tropical Storm Eta.

Please Click here for detailed map of all service centers currently impacted. Information relating to service and Old Dominion operations will be updated in real time as more information becomes available and is subject to change pending the severity of events.

Thank you for your understanding.

If you have questions or concerns please contact Customer Service at 1-800-235-5569.

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