Interactive voice response, or IVR, is Old Dominion's computerized telephone system for providing fast and convenient telephone-based access to shipping information. Our IVR system can be accessed at any time, toll-free at 877-633-7344. Here are a few items available through IVR:
Trace Shipments: Real time status and estimated arrival times are available by phone.
Rate Estimates: Receive rate quotes by entering shipping information.
Fax Requests: Send necessary information and delivery receipts, and bills of lading will be faxed directly to you.
Interactive voice response, or IVR, is Old Dominion's computerized telephone system for providing fast and convenient telephone-based access to shipping information. Our IVR system can be accessed at any time, toll-free at