ODFL.com Learning Center

We want you get the most from our web site, so we've created several ways for you to learn all about it!

Watch an animated step-by-step demonstration online right now, save a demo to your computer and watch at your convenience, or download a PDF that you can print and follow along with as you work.

Instructions: Each icon represents a different training option. Choose how you want to learn!
	Play an animated demo online now - requires free Flash Player plug-in
	Download animated demo as a zipped .exe file and watch it later
	Get a PDF with step-by-step instructions (click icon to open, right-click for save/download options)
	Jump to the actual web page once you're familiar with how it works and are ready to put it to use.

Note -- The lock icon appears below next to exclusive odfl4me tools. We welcome everyone to watch the demo, but you must be a registered odfl4me user to log into the actual tool. Not registered? No problem! If you like what you see, you can easily register online!

Category: Web Site Overview

Demo Name	What you will learn:	How do you want to learn?			Use Tool
UPDATED odfl.com 101	The basics of navigating the odfl.com web site.
UPDATED odfl4me Account Maintenence	How to modify your odfl4me account information, including contact name, email address and phone number. You will also see how to maintain saved shipper, consignee and commodity lists; maintain saved bill of lading templates and how to personalize your QuickLinks menu.

Category: Shipping Times and Locations

Shipping Tool Name	What you will learn:	How do you want to learn?			Use Tool
Points Directory	How to get a list of all OD points for a given state or for the entire US.
Service Center Locator	How to locate Old Dominion service centers in the US and Canada; download printable transit time maps.
Transit Time Search	How to find the transit days between two zip/postal codes.
Transit Times Via E-Mail	How to request a comma-separated file of transit times for any US zip code sent to you via e-mail

Category: Rates and Tariffs

Shipping Tool Name	What you will learn:	How do you want to learn?			Use Tool
Standard Estimate - Continental US, Canada or Mexico	How to request an estimate based on our standard 559 rates for shipments to/from the continental US, Canada, or Mexico. Also see how to use the zip lookup tool to find postal codes.
Standard Estimate - Alaska, Hawaii or Puerto Rico	How to request a standard rate estimate based on our standard 559 rates for shipments to/from Alaska, Hawaii, Puerto Rico, or other location requiring steamship movement. Also see how to use the cube calculator tool to determine your shipment's cubic measurement.
Customized odfl4me Rate Estimate	How to request an estimate based on your custom rates, and how to take advantage of the additional rate estimate features available to registered odfl4me customers.
Rate Reference Search	How to retrieve rate estimates created on ODFL.com in the past 30 days.

Category: Freight Prep and Pickup Tools

Shipping Tool Name	What you will learn:	How do you want to learn?			Use Tool
Create Shipping Labels	How to manually enter shipment information to generate shipping labels.
Pickup Request	How to request pickups from ODFL.com using the standard pickup request tool.
Customized odfl4me Pickup Request	How to take advantage of the additional pickup features available to registered odfl4me customers.
UPDATED Bill of Lading	How to create a bill of lading and automatic pickup request, print your bill of lading and print your shipping labels. Also learn how to save your bill of lading as a template, retrieve a saved template and maintain your saved shipper, consignees, and commodities.
NEW Modify/Cancel Bill of Lading	How to change or cancel a bill of lading created online, up until the pickup is assigned to a driver.				Must access from Bill of Lading
Reprint Bill of Lading or Shipping Labels	How to reprint a bill of lading and/or shipping labels associated with a bill of lading you created online.

Category: Shipment Follow Up Tools

Shipping Tool Name	What you will learn:	How do you want to learn?			Use Tool
Shipment Tracing	How to trace a shipment on ODFL.com using a Pro number.
UPDATED odfl4me Shipment Tracing	How to trace a shipment using a Pro, BOL or Purchase Order number; also covers the additional shipping information provided to registered odfl4me customers.
UPDATED Shipping Dashboard	How to check the status of all your recent inbound and outbound shipments at a glance, quickly view the details on a specific shipment, and view available shipping documents with just a click.
Status Reports	How to view or download a detailed status report for your shipments. You will also see how to customize and save the layout of your report.
UPDATED Document Retrieval	How to view delivery receipts, bills of lading, weight certifications and inspection certificates for your shipments.
Invoice Inquiry	How to search for all current and/or past due invoices, and how to retrieve a specific invoice by its pro number.
Invoice Payment	How to pay your invoices online using a credit card.

Category: Other

Shipping Tool Name	What you will learn:	How do you want to learn?			Use Tool
Claim Filing	How to file a claim online
Claim Status	How to check the current status of a claim using a claim number, claimant number, or pro number.

Disclaimer: All Learning Center training demos and documentation are intended for instructional purposes only. Old Dominion Freight Line, Inc. assumes no liability or responsibility for any errors or omissions contained in these materials. Unauthorized distribution prohibited.