Privacy Policy

This Privacy Policy governs the manner in which Old Dominion Freight Line, Inc. collects, uses, maintains and discloses information collected from customer and potential customer users (each, a "User") of the www.odfl.com website ("Site"). This privacy policy applies to the Site and all products and services offered by OD to the public. It does not apply to employees who are covered under a separate policy.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, request a service, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. We believe cookies provide a safe and secure way to improve the usability of the Site.

How We Use Collected Information

OD collects and uses Users personal information for the following purposes:

  • To personalize user experience
  • To improve our Site
  • To improve customer service
  • To process transactions
  • To administer a content, promotion, survey or other Site feature
  • To send periodic emails and other marketing materials

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. If OD collects account information for payment or credit, OD will use the information only to complete the task for which the account information was offered. OD will also take security measures to protect such information.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted.

Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others.

Third Party Websites

Users may find other content on our Site that links to the sites and services of our partners, suppliers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Compliance With Children's Online Privacy Protection Act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Changes to This Privacy Policy

OD has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us:

Call 877-358-6928