At Old Dominion Freight Line, we're leveraging leading-edge technologies to help manage domestic and international shipments more efficiently than ever before. As part of our goal to provide superior shipment tracking services, we're providing latest information about client shipments via a toll-free phone number.
Interactive Voice Response, or IVR, is Old Dominion's computerized telephone system for providing fast and convenient telephone-based access to shipping information. Our IVR system can be accessed at any time, toll-free at 877-633-7344. Here are a few items available through the IVR system:
Need to access information about your shipment using our IVR system? Simply call 1-877-633-7344 and listen for the prompts that will guide you through the system.
Due to Hurricane Matthew, Old Dominion will have disruption of service operations. Please click on this operations map to view your local service center's status. If you need more specific information please call your sales rep or the service center.
Thank you for your understanding and we will update this information as it becomes available.×